Frequently Asked Questions
Everything you need to know about booking your body composition analysis.
How do I book a DEXA scan through your platform?
Simply enter your zip code on our homepage to find the nearest partner clinic, select an available time slot, and complete your purchase securely online.
What is your rescheduling and cancellation policy?
You can reschedule or cancel your appointment up to 24 hours before your scheduled time for a full refund. Cancellations made within 24 hours may be subject to a small processing fee.
How should I prepare for my scan?
We recommend wearing comfortable, loose-fitting clothing without metal zippers or buttons. For the most accurate results, try to maintain consistent hydration and avoid heavy meals two hours prior to your scan.
Are your partner facilities certified?
Yes, we only partner with accredited diagnostic imaging centers and health clinics that use medical-grade DXA technology and are operated by certified radiological technicians.
When will I receive my results?
Most facilities provide a digital copy of your body composition report immediately following your scan, while a detailed consultation with a specialist may be scheduled shortly after.
Do you accept health insurance?
While we provide a detailed receipt that you may submit to your provider for potential reimbursement, most elective body composition scans are paid for out-of-pocket or via HSA/FSA accounts.